Chenxiang Agent
AGARWOOD AI ASSISTANT
Agarwood knowledge has a high barrier to entry. Origins, grades, and fragrance profiles can be overwhelming. Our Agarwood AI leverages platform product data and curated research insights to serve as an on-demand buying advisor for every enthusiast—transforming complex decisions into clear, actionable recommendations.
Capabilities
Four capabilities covering selection to after-sales
Shopping Q&A
Answers common questions about origin differences, grade assessment, and aroma profiles to quickly build your understanding.
Product Recommendations
Filter products to find better matches based on your budget, intended use, and preferences.
Tasting Guide
How to use incense sticks, coiled incense, and electric warmers, along with temperature settings.
After-sales support
Guide the traceability verification process and assist customer service in resolving order and delivery issues.
How to use
Get your personalized shopping advice in 3 steps
01
Describe requirements
Specify budget, purpose (wearing, scent appreciation, collection, or gifting), and preferred origin region.
02
Get suggestions
The agent provides category and grade recommendations, along with a list of matching available products.
03
Confirm Order
Review the product details, add to cart, and complete checkout.