Scope of After-Sales Support

Shopping Q&A Capabilities

Explain how the Agarwood AI recommends purchasing directions based on intended use and budget.

Product Recommendation Logic

Explain the category, grade, and scenario matching logic behind the recommended results.

Tasting Guidance Service

Provide instructions for lighting incense sticks, controlling the temperature of aromatic items, and the correct order for scent appreciation.

How to Use

Three-step process: input requirements, generate suggestions, and confirm order.

Conversation Examples Collection

Show several real-world dialogue examples to help understand how to ask questions.

Knowledge Source Attribution

Specify the scope of category documents and standard files that the agent's response is based on.