Product recommendation logic

Shopping Q&A Capabilities

Explain how the Agarwood AI recommends purchasing directions based on intended use and budget.

Tasting Guidance Service

Provide instructions for lighting incense sticks, controlling the temperature of aromatic items, and the correct order for scent appreciation.

Scope of After-Sales Support

List the after-sales issues the agent can handle and the conditions for transferring to a human agent.

How to Use

Three-step process: input requirements, generate suggestions, and confirm order.

Conversation Examples Collection

Show several real-world dialogue examples to help understand how to ask questions.

Knowledge Source Attribution

Specify the scope of category documents and standard files that the agent's response is based on.