Price Transparency Mechanism

General Trading Rules

Explains the platform's basic trading rules, including the sequence of placing an order, making payment, shipping, and confirming receipt.

Product Grading Standards

Grading criteria based on origin, oil content, and aromatic profile for reference during selection.

Direct Connection to Origin

Overview of platform integration with regional partners and how direct connections streamline the supply chain.

Shipping & Delivery Times

List shipping methods, estimated delivery times, and packaging protection measures by region.

Inspection and Receipt

Explain the package inspection steps at delivery and the process for reporting issues.

Return & Exchange Policy

Define the scope, conditions, and time limits for the 7-day no-reason return policy.