Online Inquiry Guidelines
Instructions for completing the message form and how we respond.
Column
Contact UsAga International Trade Center
Brands: Longning Agarwood, Zhongzhong Agarwood · Industry Support: Agarwood Import & Export Association
Helpline: 159-2008-9813, 199-2452-9813 · Email: zm981398@qq.com
Other sub-sections in this column
Customer Service Hours
Explain the operating hours and response times for online customer service and the hotline.
Shenzhen Bao'an Zhihui City
Platform Office Address and Visitor Reception Arrangements.
Customer Service Hotline Information
Division of responsibilities and applicable inquiry types for the two service hotlines.
Email Support
Acceptance scope and response time for zm981398@qq.com.
Official Website Directory
Purpose distinction among www.zzcx9813.com, www.lncx9813.cn, and www.9813cx.xyz.
After-Sales Claim Process
Steps and timeframes for issue feedback to resolution.