Chenxiang International Trading Center
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Overview of Agarwood CategoriesOverview of Agarwood CategoriesA guide to selecting agarwood bracelets, incense sticks, raw materials, carved pieces, and incense tools—helping beginners build a comprehensive understanding.Beginner's Guide to Incense EnthusiastsBeginner's Guide to Incense EnthusiastsFrom budget and purpose to grade selection, a clear path for beginners new to agarwood.Featured This MonthFeatured This MonthCurated selection of seasonal products by region and grade, covering both daily enjoyment and gifting needs.Xiang You Shopping Q&AXiang You Shopping Q&ASummarize the most common buying questions from Xiang friends, providing concise answers to reduce decision-making costs.Components of Agarwood PricingComponents of Agarwood PricingExplain how origin, oil content, specifications, and processing methods collectively determine the pricing of agarwood products.Region Flavor OverviewRegion Flavor OverviewCompare flavor profiles to quickly distinguish between Hainan, Dalagang, and Kalimantan regions.Gift-giving pairingsGift-giving pairingsRecommendations for pairing agarwood products across three gifting scenarios: festivals, business occasions, and gifts for elders.Daily Scenting MethodsDaily Scenting MethodsLearn how to use incense sticks, burners, and wearable aromatics in daily life.
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Chairman's Message
Full Speech TextFull Speech TextA complete presentation of Chairman Wei Lei's statements on the platform's positioning, operating principles, and long-term roadmap.Interpretation of Business PrinciplesInterpretation of Business PrinciplesExplain the specific applications of our three core tenets—Integrity, Expertise, and Endurance—in daily operations.Founder's Professional BackgroundFounder's Professional BackgroundReview the founding team's experience and key milestones in the agarwood industry.Industry InsightsIndustry InsightsDocumenting recent shifts in the agarwood industry from a practitioner's perspective, covering cultivation, processing, and distribution.Quality Commitment StatementQuality Commitment StatementDescribes the platform's non-negotiable standards for material selection, labeling, and after-sales service.Our Promise to Our CommunityOur Promise to Our CommunityOur commitment to Xiang friends: ensuring full transparency and traceability of information.Team & RolesTeam & RolesDefine roles for the Product Selection, Testing, Customer Service, and Logistics teams.Annual Work ReviewAnnual Work ReviewSummarize progress made over the past year in category expansion, standard implementation, and service improvements.
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Trading Center
General Trading RulesGeneral Trading RulesExplains the platform's basic trading rules, including the sequence of placing an order, making payment, shipping, and confirming receipt.Product Grading StandardsProduct Grading StandardsGrading criteria based on origin, oil content, and aromatic profile for reference during selection.Direct Connection to OriginDirect Connection to OriginOverview of platform integration with regional partners and how direct connections streamline the supply chain.Price Transparency MechanismPrice Transparency MechanismDetails on how product prices are marked and how we notify you of any adjustments.Shipping & Delivery TimesShipping & Delivery TimesList shipping methods, estimated delivery times, and packaging protection measures by region.Inspection and ReceiptInspection and ReceiptExplain the package inspection steps at delivery and the process for reporting issues.Return & Exchange PolicyReturn & Exchange PolicyDefine the scope, conditions, and time limits for the 7-day no-reason return policy.Bulk Procurement ChannelBulk Procurement ChannelBulk procurement process and contact methods for incense studios, tea spaces, and corporate gift services.
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Agarwood Base
Germplasm Resource BaseGermplasm Resource BaseVariety composition, seedling quantities, and conservation arrangements for the approximately 30-mu germplasm resource base.Standardized PlantationStandardized PlantationPlanned layout for standardized cultivation fields, along with field management and record-keeping methods.Planting Registration ProcessPlanting Registration ProcessThe process from land plot registration to seedling record filing is the first link in the traceability chain.Knotting Technique RecordKnotting Technique RecordRecord operation nodes and observation indicators for different binding methods for research comparison.Yield Measurement MethodYield Measurement MethodDescribe the weighing, moisture content determination, and preliminary grading methods after raw material harvesting.Apply for Certificate of OriginApply for Certificate of OriginReview application materials, verification steps, and issuance timelines for certificates of origin.Base Seasonal RecordsBase Seasonal RecordsTrack the base's planting, maintenance, and harvest rhythms by season.Nursery Propagation TechniquesNursery Propagation TechniquesDescribe breeding methods, survival rate control, and nursery standards for superior varieties.

External Site Subcategory

Zhongzhong ChenxiangZhongzhong Chenxiang Site: Daily incense and beginner-friendly guides for fragrance enthusiasts. Visit Www.zzcx9813.comDragon AgwoodLongning Chenxiang Site, specializing in agarwood selection, aroma presentation, and grade classification. Website: Www.lncx9813.cnAgarwood International Trading CenterAgarwood International Trade Center (International Agarwood Trading Hub) Main Site, leveraging resources from the Agarwood Import and Export Association. URL: Www.9813cx.xyz
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All Products
Agarwood Research Institute
Region and Tree Species ResearchRegion and Tree Species ResearchSummarize differences in tree species distribution, growing environments, and raw material characteristics across major production regions.Quality Identification MethodsQuality Identification MethodsExplain the identification approach across four dimensions: appearance, fat distribution, aroma layers, and combustion performance.Fragrance Component AnalysisFragrance Component AnalysisOverview of the basic workflow for aroma compound analysis and its application in grading.Incense Culture CurationIncense Culture CurationTracing the usage of agarwood in traditional incense practices and relevant historical records.Accreditation of the Testing CenterAccreditation of the Testing CenterDescribe the scope of testing and report formats offered by the CMA-certified laboratory.Interpretation of Group StandardsInterpretation of Group StandardsInterpret key points of published and implemented group standards related to agarwood.Research Collaboration MatrixResearch Collaboration MatrixSummarize the platform's collaboration directions with universities and research institutes in germplasm resources, cultivation, and deep processing.Sample Collection RecordSample Collection RecordRecord collection location, time, and numbering rules for regional samples.
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Smart Trading
Market Reference DataMarket Reference DataPrice range reference by category and origin to help evaluate quote reasonableness.Smart Price ComparisonSmart Price ComparisonExplain the method for horizontally comparing similar products by specifications, grades, and prices.Set Out-of-Stock AlertSet Up Arrival NotificationLearn how to set up out-of-stock alerts and choose notification channels.Transaction ProtectionTransaction ProtectionOutline the guarantee arrangements and responsibility allocation across all stages from order placement to after-sales service.Save Configuration SchemeSave Configuration SchemeConfiguration recommendations for collectors: balanced grade progression and budget allocation.Bulk Purchase ToolBulk Procurement ToolList management, quote comparison, and ordering workflow for institutional procurement.Beginner's Buying GuideBeginner's Buying GuideBudget ranges and product combinations for first-time buyers.Risk DisclosureRisk DisclosureTips for verifying key information during selection and transaction.
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Chenxiang Agent
Product Selection Q&AShopping Q&A CapabilitiesExplain how Instructor Yi Jun recommends purchase options based on usage and budget.Product Recommendation LogicProduct recommendation logicExplain the category, grade, and scenario matching logic behind the recommended results.Tasting Guidance ServiceTasting Guide ServiceProvide instructions for lighting incense sticks, controlling the temperature of aromatic items, and the correct order for scent appreciation.Scope of After-Sales SupportAfter-Sales Support ScopeList after-sales issues Yijun can handle and conditions for human agent transfer.How to UseHow to UseThree-step process: input requirements, generate suggestions, and confirm order.Conversation Examples CollectionConversation Examples CollectionShow several real-world dialogue examples to help understand how to ask questions.Knowledge Source DisclosureKnowledge Source AttributionSpecify the category data and standard documents that Instructor Yi Jun's response is based on.Capability Boundary StatementCapability Boundary StatementClarify that Teacher Yi Jun cannot replace professional appraisal and testing.
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Brand Story
Brand PhilosophyBrand PhilosophyExplains the platform's core principles in material selection, labeling, and service.Development HistoryDevelopment HistoryTrack key milestones of the platform from planning to category expansion in chronological order.Longning Chenxiang BrandLongning Chenxiang BrandIntroduce Longning Agarwood's positioning and unique features in product selection and fragrance presentation.Zhongzhong Chenxiang BrandZhongzhong Chenxiang BrandIntroducing Zhongzhong Chenxiang's product lineup and pricing strategy for the general fragrance community.Leveraging Association ResourcesAssociation ResourcesExplain how the Agarwood Import and Export Association supports regional sourcing and circulation standards.About the Traceability SystemAbout the Traceability SystemEstablish a complete traceability chain from planting registration to certificate of origin.Packaging & CraftsmanshipPackaging & CraftsmanshipProduct packaging protection, accessories, and unboxing experience.Promoting Incense CultureIncense Culture PromotionDocument the platform's investment in popularizing incense culture and hosting related events.
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Contact Us
Customer Service HoursCustomer Service HoursExplain the operating hours and response times for online customer service and the hotline.Online Inquiry GuideOnline Inquiry GuidelinesInstructions for completing the message form and how we respond.Shenzhen Bao'an Zhihui CityShenzhen Bao'an Zhihui CityPlatform Office Address and Visitor Reception Arrangements.Hotline InformationCustomer Service Hotline InformationDivision of responsibilities and applicable inquiry types for the two service hotlines.Email SupportEmail Inquiry ChannelAcceptance scope and response time for zm981398@qq.com.Official Website DirectoryOfficial Website DirectoryPurpose distinction among www.zzcx9813.com, www.lncx9813.cn, and www.9813cx.xyz.After-Sales Claim ProcessAfter-sales Service ProcessSteps and timeframes for issue feedback to resolution.Traceability Verification AssistanceTraceability Verification SupportHow to request assistance verifying product origin information and certificates.
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Agarwood International Trading Center

International Agarwood Trading Center · International Agarwood Trading Service Center
Online trading platform dedicated to agarwood
Longning Chenxiang · Zhongzhong Chenxiang · China Incense Import & Export Association
Direct from Source · Curated Quality · Traceability Supported

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  • Agarwood Bracelet
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  • Raw Agarwood
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Contact Us

  • Address: Shenzhen Bao'an Zhihui City
  • Helpline: 159-2008-9813
  • Helpline: 199-2452-9813
  • Email: zm981398@qq.com
  • URL: Www.cx9813.cn
  • URL: Www.zzcx9813.com
  • URL: www.lncx9813.cn
  • URL: Www.9813cx.xyz
  • Operating hours: Monday to Sunday 9:00 - 21:00

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